Refund Policy

Clear. Fair. No Surprises.

30-Day Money-Back Guarantee

If you are not satisfied with BALI UNFILTERED for any reason, contact us within 30 days of purchase for a full refund. No questions asked. No guilt. No hassle.

Why we offer this: We stand by our work. If the Guide doesn't deliver exceptional value for your Bali trip, you shouldn't pay for it. Your trust matters more than one sale.

How to Request a Refund

  1. Email: hello@baliguideforfirsttimer.com
  2. Subject line: "Refund Request - BALI UNFILTERED"
  3. Include: Your name, email used for purchase, and optional reason (helps us improve)
  4. We process: Refunds within 7 business days. Funds return via original payment method.

When Refunds Are Not Available

After 30 days from purchase date. No exceptions. This ensures fairness for both parties and protects against refund abuse that harms small creators.

Important clarification: This policy covers the Guide itself. Third-party bookings made through Bonus 2 (Agent Rate Access) are subject to the operator's refund policy. We will advocate for you if issues arise, but cannot override their terms.

Before Requesting a Refund...

If you're unsatisfied, please contact us first. We will do everything possible to resolve concerns:

  • • Clarify confusing content
  • • Provide additional resources
  • • Connect you directly with Kadek for personalized help
  • • Address specific pain points

Many concerns are resolved through communication. We're committed to your success.

Our Commitment to You

This policy reflects our core values:

  • 🌱 Radical honesty: We promise only what we deliver
  • 🌱 Zero pressure: No guilt for changing your mind
  • 🌱 Respect: Your time and money are valuable

Questions? Email: hello@baliguideforfirsttimer.com
We respond within 24 hours (often faster)

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